Terms and Conditions

1. Introduction

These Terms and Conditions ("Terms") govern your use of the website and services provided by MINDTITAN OÜ ("Company," "we," "our," or "us"). By accessing our website or enrolling in our courses, you agree to be bound by these Terms.

2. Course Enrollment and Acceptance

2.1 Application Process

• Course enrollment is subject to availability and acceptance by MINDTITAN OÜ
• We reserve the right to reject applications at our discretion
• Acceptance is confirmed upon receipt of enrollment confirmation email
• Prerequisites must be met for intermediate and advanced courses

2.2 Course Information

• Course content, schedules, and instructors may be subject to change
• We will provide reasonable notice of any material changes
• Course materials and resources remain the property of MINDTITAN OÜ

3. Payment Terms

3.1 Course Fees

• All prices are stated in British Pounds (£) and include VAT where applicable
• Full payment is due upon enrollment unless installment plans are arranged
• A 5% discount applies to full upfront payments
• Prices may change without notice for future course offerings

3.2 Payment Methods

• We accept major credit cards, debit cards, and bank transfers
• All payments must be made in British Pounds
• Payment processing fees may apply for certain payment methods
• Company-sponsored students require prior arrangement and documentation

3.3 Late Payments

• Students with overdue payments may be suspended from courses
• Access to course materials may be restricted for non-payment
• Late payment fees may apply as specified in your enrollment agreement

4. Cancellation and Refund Policy

4.1 Student Cancellation

• 14-day cooling-off period: Full refund if cancelled within 14 days of enrollment
• Before course starts: 80% refund if cancelled more than 7 days before start date
• Within 7 days of start: 50% refund
• After course begins: No refund, but credit may be applied to future courses

4.2 Company Cancellation

• We reserve the right to cancel courses due to insufficient enrollment
• Full refund will be provided if we cancel a course
• Alternative course dates or equivalent courses may be offered

5. Student Obligations and Conduct

5.1 Attendance and Participation

• Regular attendance is required for course completion
• Students must participate actively and professionally
• Absences exceeding 20% of course hours may result in course failure
• Make-up sessions may be available at additional cost

5.2 Code of Conduct

• Respectful behavior towards instructors and fellow students is required
• No discrimination, harassment, or disruptive behavior will be tolerated
• Students may be dismissed for violations of our code of conduct
• Use of course facilities must comply with our policies

5.3 Academic Integrity

• Original work is required for all assignments and projects
• Plagiarism or cheating will result in course failure
• Proper attribution must be given for all referenced materials
• Collaboration policies vary by course and will be clearly communicated

6. Intellectual Property Rights

6.1 Course Materials

• All course materials, including lectures, presentations, and software, remain our property
• Students may use materials for personal learning purposes only
• Commercial use or redistribution of course materials is prohibited
• Recording of classes requires explicit permission

6.2 Student Work

• Students retain rights to their original creative works
• We may use student work for promotional purposes with permission
• Portfolio projects may be showcased with student consent
• Third-party materials must be properly licensed

7. Certificates and Credentials

7.1 Completion Requirements

• Certificates are awarded upon successful completion of all course requirements
• Minimum attendance and assessment scores must be achieved
• Final projects must meet professional standards
• All course fees must be paid in full

7.2 Certificate Validity

• Certificates represent completion of specific training programs
• Industry recognition depends on employer and sector requirements
• We do not guarantee employment or specific career outcomes
• Continuing education may be required to maintain relevance

8. Limitation of Liability

8.1 Service Limitations

• We provide educational services to the best of our ability
• Course outcomes depend significantly on student effort and aptitude
• We cannot guarantee employment or specific career results
• Technology and software tools are provided as available

8.2 Liability Caps

• Our total liability shall not exceed the fees paid by the student
• We are not liable for indirect, consequential, or punitive damages
• Students participate in courses at their own risk
• Equipment damage caused by student negligence may be charged to the student

9. Data Protection and Privacy

Your personal information is handled in accordance with our Privacy Policy and UK data protection laws. By enrolling in our courses, you consent to the processing of your personal data as described in our Privacy Policy.

10. Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to:

• Natural disasters, pandemics, or public health emergencies
• Government actions or regulations
• Labor disputes or strikes
• Technical failures or cyber attacks

11. Dispute Resolution

11.1 Informal Resolution

We encourage students to raise concerns directly with our staff for informal resolution. Most issues can be resolved through open communication.

11.2 Formal Complaints

Formal complaints should be submitted in writing to [email protected] within 30 days of the incident. We will investigate and respond within 14 business days.

11.3 Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated to enrolled students. Continued use of our services after changes constitutes acceptance of the new Terms.

13. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

14. Contact Information

For questions about these Terms and Conditions, please contact us: