Privacy Policy

1. Introduction

MINDTITAN OÜ ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or enroll in our courses.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide when you:

• Register for courses or services
• Contact us through our website or email
• Subscribe to our newsletters or marketing communications
• Participate in surveys or feedback forms

This information may include:

• Name and contact information (email, phone, address)
• Educational and professional background
• Payment and billing information
• Course preferences and learning goals

2.2 Automatically Collected Information

We may automatically collect certain information when you visit our website:

• IP address and browser information
• Pages visited and time spent on our site
• Referral sources
• Device and operating system information

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and managing our educational services
• Processing course registrations and payments
• Communicating with you about courses, updates, and support
• Improving our website and services
• Complying with legal obligations
• Marketing communications (with your consent)

4. Legal Basis for Processing (UK GDPR)

We process your personal data based on the following legal grounds:

• Contract: Processing necessary for course enrollment and service delivery
• Consent: Marketing communications and optional services
• Legitimate Interest: Website analytics and service improvement
• Legal Obligation: Compliance with UK laws and regulations

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist in operating our business
• When required by law or legal process
• To protect our rights, property, or safety
• With your explicit consent

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure data transmission and storage
• Access controls and authentication
• Regular security assessments
• Staff training on data protection

7. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. Typically:

• Student records: 7 years after course completion
• Marketing data: Until you unsubscribe or withdraw consent
• Website analytics: 26 months
• Financial records: As required by UK law

8. Your Rights Under UK GDPR

As a data subject, you have the following rights:

• Right of Access: Request copies of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to certain types of processing
• Right to Withdraw Consent: Withdraw consent at any time

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. For detailed information about our use of cookies, please refer to our Cookie Policy.

10. International Data Transfers

We primarily process data within the United Kingdom. If we transfer data internationally, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

11. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date above.

13. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

14. Supervisory Authority

If you believe we have not handled your personal data in accordance with this policy, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):